Help Center
Find answers to the most common questions about our products, shipping, and purity standards.
Yes. All orders are dispatched from our sterile logistics center within the European Union. This guarantees that your package will NOT go through customs inspections and you will NOT pay any additional import VAT or duties.
Absolutely. We uphold a strict quality standard. Every batch is tested via HPLC (High-Performance Liquid Chromatography) and Mass Spectrometry to ensure a purity level of 99% or higher. COA (Certificate of Analysis) is available upon request.
Lyophilized (powder) state: Stable at room temperature during shipping. For long-term preservation, store in a refrigerator or freezer for up to 2 years.
Reconstituted (in-solution) state: Once reconstituted with an appropriate laboratory solvent, the peptide structure becomes fragile. It must be maintained in a refrigerated environment (2-8°C) to ensure stability for up to 30 days.
We accept all major Credit/Debit Cards (Visa, Mastercard) via our secure encrypted gateway. For enhanced privacy, we also accept Cryptocurrency (Bitcoin, USDT, Ethereum).
No. X LAB PEPTIDES supplies products strictly for laboratory research and in-vitro use only. They are NOT intended for human consumption, and we cannot provide instructions or advice on human administration. Any inquiries regarding personal use will be ignored.
Yes, we work with many research institutions and private labs. If you wish to order more than 10 vials, please contact us at sales@xlabpeptides.com for a custom quote.